PayPal Here mobile screens

Accept credit cards and mobile payments through iOS, Android, or Windows devices

As the Design Team Leader for PayPal Merchant Apps and Merchant Payment Products, I led a team of UX, Visual, and Content Designers to help merchants all over the world run their business anywhere they are.

I led the redesign of PayPal Here which improved our app store ratings from ~2.5 to 4.5+ stars. During my tenure, PayPal Here was the fastest growing new product line in PayPal history, doubled TPV in 2014, and beat our numbers for 2015.

PayPal Here with swiper hardware
PayPal ux exercises
PayPal Here wireframes
PayPal Here EMV reader
PayPal Here on devices
PayPal Here on tablet

The new interface looks great. I was able to sign in and complete the transaction much quicker than the older version.

Jenny Yuen
Pilot Merchant
Through usability studies, merchant visits, and merchant outreach, I met with over 200 merchants in the pursuit of creating experiences that customers love.
PayPal Here on the App Store
Get in touch

If you’d like to chat about any opportunities or learn more, reach out on LinkedIn or send me an email.